novaturn Store Order & Shipping Policy

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Thank you for choosing novaturn Store. We are committed to getting your purchases to you accurately, efficiently, and with complete visibility at every stage. The guidelines below explain how we handle orders, what you can expect for delivery, and how to reach us if anything needs attention.

Order Processing

Orders received by novaturn Store are given immediate attention by our fulfillment team. We require 1–2 business days to prepare and process each order, counting Monday through Friday and excluding federal holidays observed in the United States. Orders submitted before 2:00 PM Eastern Time are generally dispatched the same business day whenever possible. As soon as your package leaves our facility, we will send a shipping confirmation email with a unique tracking number so you can monitor your delivery in real time.

Domestic Shipping (United States)

Customers within the United States may choose from the shipping options below. Delivery timeframes begin once your order has departed our warehouse.

Method	Delivery Time	Cost
Standard Shipping	7–12 business days	$5.99 USD
Expedited Shipping	2–3 business days	$14.99 USD
Overnight Shipping	Next business day	$29.99 USD
Free Standard	7–12 business days	FREE

Delivery estimates are calculated in business days and may run longer during peak seasons, including holidays and periods of severe weather. All rates are quoted in USD.

International Shipping

novaturn Store ships internationally to Canada, the United Kingdom, Australia, and selected European Union member countries. Orders destined for these locations typically arrive within 7–14 business days after dispatch. Any import duties, customs charges, or local taxes assessed by the destination country are the sole responsibility of the recipient and are not reflected in the item price or shipping fee.

Order Tracking

We are dedicated to keeping you informed throughout the delivery process. A tracking number is emailed to you the moment your order is dispatched. Should you not see any tracking activity within 3 business days of receiving your order confirmation, please contact our customer support team so we can investigate promptly.

Address Changes

To request an update to your shipping address, please email us with your order number within 1 hour of placing your order. We will make every effort to honor change requests received after that window, but once an order has entered processing, we cannot guarantee that the address can still be modified.